Affidea Waterford launches regional call centre at diagnostics clinic in Ardkeen

Just over one year since Affidea Waterford opened our state-of-the-art medical scanning facility to offer the people of Waterford, Wexford, Kilkenny and Tipperary quick and easy access to MRI, Ultrasound, X-ray and DXA scans, as part of a €20 million investment in the Irish healthcare sector in the last three years, we are proud to invest further in healthcare in the South East with the launch of our first regional call centre and the creation of 10 new jobs locally.

Appointments Centre Manager Donal McGarry said; “Waterford’s new call centre supports, and is supported by, our large Appointments Centre in Dublin; bringing the total number of customer service agents to twenty-five.”

“This satellite centre will provide greater access and support to patients in the Munster region, and I am thrilled with the high calibre of team members we have found so far. The entire staff in the centre couldn’t be more helpful, working as a unified team to provide exceptional care. The South East has a lot to offer any potential employer and Affidea has really enjoyed doing business in the region, so this was a natural progression for our growing team.”

Country Manager Barry Downes said; “The South East has long been an area underserved by adequate and appropriate healthcare services. Local people have struggled to access medical diagnostics in a timely fashion due to constraints within the public system. By opening our centre in Ardkeen last year and with the launch of our new call centre this year, Affidea will have provided access to world-class medical imaging services that can delivered locally and quickly – all in a modern, relaxed clinical setting.”

Local Olympic hero and Affidea Ambassador Thomas Barr commented; “I’m immensely proud to see capital investment in my hometown. As Affidea’s motto goes, Nothing Is More Important Than Health, so it’s great to see the people of Waterford and beyond benefitting from the increased choice this facility brings. Well done to the team for all their hard work.”

One-year anniversary at state-of-the-art diagnostics clinic at Affidea Waterford Ardkeen – The Munster Express

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