CHLOE WATKINS: MY EXPERIENCE WITH EXPRESSCARE

 

We caught up with Chloe Watkins, Irish Hockey Player & Olympic Silver Medallist, to talk about her experience at the Affidea ExpressCare clinic in Northwood. Chloe also highlights why ExpressCare is such a valuable service for athletes.

Was this your first time visiting ExpressCare?

Yes, this was my first time visiting an Affidea ExpressCare clinic. They have a great walk-in service for any minor injuries or illnesses you may have. A nice smooth pathway to see the doctors and nurses, saving hours of waiting time in a busy emergency department hospital setting.

What aspects of ExpressCare stood out for you?

I had a very positive experience from the moment I walked in the door. I was met by extremely friendly and helpful staff at reception. This was a common trend with all the staff throughout my visit, and this really makes all the difference. I was seen to very quickly; the doctors and nurses were courteous and reassuring and they went out of their way to make sure I was always comfortable. Overall, I was in-and-out within the hour which means that this service is ideal for athletes competing at all levels.

How important are diagnostic scans for athletes?

As an athlete, MRI and X-ray scans play an integral role in diagnosing injuries. Time is of the essence for an athlete especially during the competition season, when it is integral to be able to train and compete at a high standard. Having these diagnostic tools available in the ExpressCare clinic here in Santry can significantly help in terms of reducing time-out due to injury.

Comfort
The foundation upon which Affidea has been built is trust. Both doctors and patients know that we strive to provide the best standard of care, delivered by the best professionals with the most modern technologies. Patients trust and rely on doctors. Doctors trust and rely on us.
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Network
What’s Affidea’s secret to transforming the standards of healthcare service provision? Our people. Healthcare professionals that know what they are doing and care about what they do. They make us who we are today. And who we want to be tomorrow.
PEOPLE  
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Sharing
We implement the highest standards and procedures to ensure safety. Affidea is committed to becoming the first European diagnostic provider to shape a new paradigm in patient safety by introducing a company wide Dose Excellence Programme ensuring the right balance between dose and image quality.
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Safety
Affidea has an extensive network of international affiliations with the world’s top medical institutions to ensure that our doctors always have immediate access to the latest medical knowledge, clinical guidelines and medical procedures in all Affidea medical centres in order to ensure the highest quality diagnostics and cancer treatment.
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Trust
We know that hospitality is important.  We care about how you feel and want to make each visit  to an Affidea centre as comfortable as we can.  An exceptional patient experience is ensured by delivering a personalised service in modern and comfortable service settings where you feel safe and confident that you are receiving the highest quality medical care.
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Technology
We develop and exchange best practice. Patients deserve to know what we do, how we do it and why we do it. The continuous improvement of all Affidea care delivery processes is achieved by capitalising on the company’s extensive experience in 14 European countries and an organised effort to share best practice to improve patient safety and patient experience.
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People
Technology has done more for health today than it has ever done and will do even more in the future. Affidea is committed to operating a best in class medical equipment base and maintain it’s long standing relations with major equipment producers to ensure our patients will always have access to the latest, most innovative and effective technology.
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