Have you received my referral for a scan?

  • We will only contact you once your referral has been reviewed by clinical team. Following this review, we will send you a text message with a link to book your appointment online.
  • Via this link, you can confirm your preferred centre, answer a few safety questions, choose a time slot & provide your insurance details or manage other payment options.

You can also request a call back and we will contact you directly by phone to book your appointment.

What are the opening times of the clinic?

Simply click on your preferred clinic to access the information

What scans are available at each clinic?

Simply click on your preferred clinic to access the information

How do I make an appointment?

  • At Affidea, we make the process of scheduling your scan as simple as possible. Follow these steps to submit your referral and get your appointment booked quickly:
  • Get your Referral Letter by visiting a GP/Consultant for the required scan.
  • Take a clear picture or scan the full letter and submit it using the online form or by emailing us at: referrals.ie@affidea.com.
  • Once our referral, we will send you a text message with a link to book your appointment online. Alternatively, you can contact us directly by phone to confirm your preferred centre, complete a few safety questions, provide you with a time slot & secure your insurance details or manage other payment options.
  • For more information and details of how to book your appointment online, please visit: https://www.affidea.ie/book-your-scan

Will I receive confirmation of my appointment?

  • Once your appointment has been confirmed you will receive a SMS and email with all the details.

How do I prepare for my scan?

  • When you receive confirmation of your scan, you will also be advised how you may need to prepare. For example, you should arrive 20 minutes early for your scan; drink 750ml water one hour before scan and do not empty bladder until instructed to do so.

When will I get the results of my scan?

  • The results of your scan will be sent back to your referring clinician. We aim to have all results available between 5-7 working days.
  • You can also access your diagnostic images and report via our Affidea Connect

Please note, your report will be available here 14 days after your referring doctor receives it.

Is there car parking or disabled access at the clinic?

  • Details of parking available at each of our clinics can be found at https://www.affidea.ie/locations/
  • If you require disabled access, please make this known to us when you are making your appointment to allow us to make the necessary arrangements for your attendance at our clinic.

How can I contact you?

  • For general queries, we have a web chat available.
  • To reschedule your appointment, or for booking queries, please contact us on 0818 400 444.
  • You can also submit a query via our online form here: https://www.affidea.ie/contact/

How do I make a complaint?

At Affidea, our focus is on delivering the highest level of patient care.  If our service falls short of your expectations, you can make a complaint by contacting our quality office via email – quality@affidea.com

Comfort
The foundation upon which Affidea has been built is trust. Both doctors and patients know that we strive to provide the best standard of care, delivered by the best professionals with the most modern technologies. Patients trust and rely on doctors. Doctors trust and rely on us.
TRUST  
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Network
What’s Affidea’s secret to transforming the standards of healthcare service provision? Our people. Healthcare professionals that know what they are doing and care about what they do. They make us who we are today. And who we want to be tomorrow.
PEOPLE  
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Sharing
We implement the highest standards and procedures to ensure safety. Affidea is committed to becoming the first European diagnostic provider to shape a new paradigm in patient safety by introducing a company wide Dose Excellence Programme ensuring the right balance between dose and image quality.
SAFETY  
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Safety
Affidea has an extensive network of international affiliations with the world’s top medical institutions to ensure that our doctors always have immediate access to the latest medical knowledge, clinical guidelines and medical procedures in all Affidea medical centres in order to ensure the highest quality diagnostics and cancer treatment.
NETWORK  
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Trust
We know that hospitality is important.  We care about how you feel and want to make each visit  to an Affidea centre as comfortable as we can.  An exceptional patient experience is ensured by delivering a personalised service in modern and comfortable service settings where you feel safe and confident that you are receiving the highest quality medical care.
COMFORT  
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Technology
We develop and exchange best practice. Patients deserve to know what we do, how we do it and why we do it. The continuous improvement of all Affidea care delivery processes is achieved by capitalising on the company’s extensive experience in 14 European countries and an organised effort to share best practice to improve patient safety and patient experience.
SHARING  
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People
Technology has done more for health today than it has ever done and will do even more in the future. Affidea is committed to operating a best in class medical equipment base and maintain it’s long standing relations with major equipment producers to ensure our patients will always have access to the latest, most innovative and effective technology.
TECHNOLOGY  
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